Privacy Policy

PaydaAI respects the privacy of website visitors, account holders, and people who contact us. This policy explains the personal data we may process and why.

This English version is provided for information and convenience. If it conflicts with the Turkish version, the Turkish version will prevail.

Data We May Collect

  • Name and contact details
  • Company and account profile information
  • Customer, catalog, and quote information entered by the user
  • Messages, support requests, and form submissions
  • Usage, device, IP address, security, and technical log data
  • Subscription and payment transaction records; PaydaAI does not store full card details

How We Collect Data

Data may be collected through website forms, account and platform activity, support communications, cookies, and analytics tools.

Why We Use Data

  • Provide, secure, and improve the service
  • Create and manage accounts, catalogs, and quotes
  • Respond to inquiries and support requests
  • Manage subscriptions, payments, and billing records
  • Measure website and service performance
  • Meet legal and regulatory obligations

Cookies and Analytics

We may use necessary cookies and, subject to applicable choices, analytics technologies such as Google Analytics and Microsoft Clarity to understand performance and improve the user experience.

Data Sharing

We do not sell personal data. We may share limited data with hosting, database, analytics, security, communication, payment, and technical service providers, or with competent authorities when legally required.

For purchases made outside Türkiye, Paddle.com acts as our reseller and Merchant of Record. Paddle processes the payment, billing, tax, and contact details you provide at checkout as an independent controller under its own privacy policy. Purchases made in Türkiye are processed by PayTR.

Retention and Security

We retain data only while it is needed for the purposes described above or for legally required periods. We apply reasonable technical and organizational safeguards, although no internet transmission or storage system can be guaranteed to be completely secure.

Your Rights and Contact

Depending on applicable law, you may request access, correction, deletion, or information about the processing of your personal data. Contact info@paydaai.com or destek@paydaai.com.