Cancellation & Refund Policy
PaydaAI is a digital service. Paid access starts when the account or subscription features are activated.
Cancellation
You can cancel at any time from Manage subscription on the plan page in the app, through the link in your Paddle receipt email, or by contacting us. Access continues until the end of the current billing period and the subscription does not renew after cancellation.
Payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders outside Türkiye. Purchases made in Türkiye are processed by PayTR.
Refunds
Because digital access is provided immediately, fees for an activated or used billing period are non-refundable. Refund requests involving duplicate charges, confirmed technical failures, inability to provide the service attributable to PaydaAI, or mandatory legal rights will be reviewed individually.
How to Request Help
Contact info@paydaai.com or destek@paydaai.com with your account email and payment details. Do not send full card information.